FAQ

Our accredited certification coursework complies with the cognitive guidelines of the AHA®/ECC, ILCOR, and OSHA for community and workplace requirements, although a hands-on component may be required for certain workplaces and situations.*

I didn’t receive my Certificate. How can I obtain it?

If you didn’t receive your Certificate it’s most likely because the Certificate was caught by your spam folder or blocked by a firewall. Please follow this link: e-Verify & Download to obtain a copy of your certificate and/or verify it’s validity. Please email us at [email protected] and we’ll send you a copy of your Certificate.

Do you offer hands-on training?

No, we do not offer hands-on training. If your employer has requested you to receive hands-on training please visit CPR Near Me.

What are my pay options?

Our automated system is through PayPal’s Purchase Protection Anti-Fraud Technology Coverage for Consumers and Businesses. Allowing our customers the protection of PayPal gives us and our customers the assurance of a 100% satisfaction. You Do Not need to make a PayPal account to Pay with a Debit or Credit Card.

Are your certificates approved by my employer and/or state?

Since we follow the AHA® and ECC/ILCOR guidelines our certification is acceptable, however, there is no such approvals database of employers. If your employer or licensing board requires a hands-on component or a skills check, please visit CPRNearMe.com to find an instructor near you.

How long does my certification last?

All certifications are valid for 2 years.

How long will it take to receive the wallet cards?

It usually takes 2-5 business days to receive your order. Upon a successful purchase all orders ship within 24 hours.

Is online training an approved way to earn a certification?

Yes, training online is a recognized form of training for obtaining your cognitive certification across a wide range of professions, including nurses, dentists, physicians, chiropractors, teachers, foster parents, industrial workers, healthcare professionals, retailers, childcare workers, farmers, security guards, and many others, however, it is ultimately up to your employer or licensing board for workplace requirements. For those who are required to complete a hands-on component or a skills-check, please visit CPRNearMe.com.

Can I skip the course and take the exam?

Yes, but we do wish for your good faith in having already been certified in the chosen course before taking the exam, if you wish to skip the course. Additionally, this applies if the client has finished the course but has not obtained certification within two years, or for ease of use in website navigation, like revisiting sections or switching between pages for a better learning experience. Additionally, this applies if the client has finished the course but has not obtained certification within two years, or for ease of use in website navigation, like revisiting sections or switching between pages for a better learning experience.

How long is each course?

All courses are on average 15-25 minutes. Our BLS course is 20-30 minutes.

How many questions are on each exam?

All exams have 10 (true/false or multiple choice) questions.

What if I fail the exam?

If, for whatever reason, you fail the exam you can retry as many times as you would like.

How much are the exams/test?

All exams/test are FREE of charge.

Do I need hands-on training?

No. You can be certified entirely through NationalCPRFoundation, however, if your employer or licensing board requires a hands-on component or a skills check, please visit CPRNearMe.com.

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